Terms & Conditions

Draft — pending business approval. This policy is a draft template and does not yet represent the business's confirmed terms. Items in [square brackets] must be completed before publication.

Last updated: 16 October 2026

These terms apply to your use of naturalhairclay.com and to orders placed with [Registered business name] (GSTIN 03EVZPS4418A1ZH).

Products and information

We try to describe our products accurately. Product images are for illustration, and packaging may vary by batch. Please read the product information, precautions and our disclaimer before use, and do a patch test before first use of any hair colour product.

Prices and payment

Prices are in Indian Rupees and include applicable taxes. Delivery charges are shown at checkout. We may change prices at any time, but the price you pay is the one shown when you place your order. Online payments are processed securely by Razorpay. [Confirm whether cash on delivery is offered.]

Orders

Your order is confirmed when we confirm it by email, WhatsApp or phone. We may cancel an order — for example, if a product is unavailable or a price was shown in error — and will refund any payment in full.

Delivery, returns and refunds

See our shipping policy and returns & refunds policy.

Use of the website

Do not misuse the website, attempt to disrupt it, or submit false orders. Our AI assistant provides general product information only. It may make mistakes and is not medical advice.

Liability

To the extent permitted by law, our liability for any order is limited to the amount you paid for it.

Governing law

These terms are governed by the laws of India. Courts at [City] have jurisdiction.

Contact

naturalhairclay@gmail.com · +91 62837 11311